Make sure to describe your situation fully, giving as much information as possible, so Snapchat has the complete story. Select the I lost my Snapstreak option, and fill out the form provided below. If we need to keep metadata longer, we’ll remove personal identifiers before processing the data for analytical purposes. Sometimes there are bugs, and when that happens, Snapchat has a support page you can use to contact Snapchat. That’s why most metadata is deleted after 30 days. We only store metadata as long as necessary to fulfill the purposes described above. Metadata is also used for other purposes, for example it allows us to analyze what features are used most often, and it also helps us to improve Snapchat and fix bugs. Part 2: How to Delete Snapchat Account Permanently Step 6: Then tap on the Accounts Portal, and you will be redirected to the Snapchat Account Deletion Page. For example, metadata allows us to show you the Friends you Snap with the most ( Best Friends), create fun Charms to celebrate your friendship, display Friend Emojis to highlight your BFFs, and show Snapstreaks next to your Friends. Metadata is necessary to offer you some of our most liked features.
To learn more about the content of Snaps and Chats and when they are deleted go to ' When does Snapchat delete Snaps and Chats?' and ' Saving and Deleting Snaps.' Metadata does not include the content of the Snap or Chat you send or receive. Metadata is information about a Snap and Chat such as the date, time, sender, and receiver. When you send or receive Snaps and Chats, metadata is created.
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